Beamline · updated 2026-10-08

# Refund policy

30 days, no questions asked.

## Your money back

If Beamline is not for you, ask for a refund within 30 days of your purchase and you get the full amount back. You do not need to give a reason.

## How to ask

- **Paid by card or PayPal:** reply to your Paddle receipt, or find your order at [paddle.net](https://paddle.net) and ask there, or write to us. Paddle, our Merchant of Record, returns the money to the way you paid, usually within 5–10 business days.
- Or write to [hello@beamline.io](mailto:hello@beamline.io) or call +380 93 969 0229.

## What happens to your licence

A refund ends the licence: your team’s access to the paid elements and new versions stops, and the paid parts should come out of your apps. The free sample stays yours.

## After the refund window

Something broken? Write to us anyway. We fix problems first, and we refund when we cannot.